Cancellation policy

Subscription Cancellation
Customers may cancel their subscription or recurring purchase at any time through their customer account or by contacting our support team before the next billing date.

To avoid being charged for the next cycle, cancellation requests must be submitted at least 24 hours before the scheduled renewal date.

How to Cancel

  • Log in to your customer account and manage your subscription, or

  • Email our support team at support@saremx.com

After Cancellation

  • You will continue to receive any orders already processed

  • No future recurring charges will be made after cancellation is confirmed

  • Previous charges are non-refundable once an order has been processed

Failed Payments
If a recurring payment fails, we may retry the payment method on file. If payment cannot be completed, the subscription may be automatically paused or cancelled.

Changes to Subscription Terms
We reserve the right to modify subscription pricing, frequency, or benefits. Customers will be notified in advance of any material changes.

Contact Us
For questions about your subscription or purchase options, please contact:
Email: support@saremx.com